Effective Date: July 06, 2020.
At Techie Computers we recognize that privacy is important.
Techie Computers (“we”, “our” or “us”) have created this Policy to explain our privacy practices.
Please read this Policy carefully to understand what information about you is collected, used and disclosed with respect to our Services.
By using, installing, or accessing any of our Service(s), you consent to the privacy practices described in this Policy including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time. You can find the most recent version of this Policy at https://www.techiecomputers.com/policies/privacy/ , with the effective date noted above. We encourage you to check the date of this Policy whenever you access or use our Services to check if this Policy has been updated. You must review this Policy on a regular basis to keep yourself apprised of any changes. Your continued use of any of our Service(s) following the posting of any modifications to this Policy will constitute your acceptance of the revised Policy. Should you have any questions regarding this Policy, please contact us at the contact information listed at the end of this Policy. Please note that none of our employees or agents have the authority to vary any of our Policies.
This Policy only covers our collection, use and disclosure of your information through our Services. It does not cover any collection, use or disclosure by third parties through any applications, Web sites, products or services that we do not control or own, such as social networking plugins (like facebook, twitter, etc.), or any third party features or services made available via any of our Service(s). We shall not be liable for the collection, use and disclosure of your information by any third parties. We cannot control the actions of other Users with whom you share your information. We cannot, and do not, control the information you share with other Users using our Services (including via Forums) or how such other Users will use or share such information. We are not responsible for third party circumvention of our security measures. All trademarks, trade names, and logos of third parties featured on our Services belong to their respective owners.
2. Information we collect (Personal)
‘Personally Identifiable Information’ (PII), as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. In the European context (GDPR), some personal information is also collected using cookies and other similar technologies.
2.1. What we collect and store
While you visit our site and service(s), we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes, currency and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it. When you purchase from us, place an order, make a request, submit a form or contact us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond/fulfil your requests/orders, including but not limited to quotation, enquiry, support, estimates, refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- With your permission, we may send you emails about our store, new products and other updates
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information forever for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We use Jivochat to enable chat feature. You can read the privacy practices of Jivochat here: https://www.jivochat.co.in/files/privacy_policy.pdf
2.2. Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, prevent frauds, process refunds and support you.
2.3. What we share with others
We also share this data with shipping providers and other third party contractors or contract workers to help you deliver products and provide services. This data is shared with third parties which help us store data and process orders. We also share data with third party analytics, marketing and third party embed providers. If you purchase domains certain necessary data is shared to the whois registry and hosting providers. With domain, hosting and related services some data is shared with the companies which provide such services either to us or you directly. Some data is also put on our website or services by us regarding the services provided to you. In case of certain services we provide, some of your contact information is put on the website like for example website development. Visitor comments and content may be checked through an automated spam detection service.
You can edit most data on the account page after logging in. If you want to get any of your data deleted then contact us directly. However, please note that we might not be able to delete certain data due to administrative, legal, or security purposes.
3. Other Information We Collect (Non-Personal)
We collect Non-Personal Information. “Non-Personal Information” is information that does not identify you or any other individual, and includes Session and Usage Data, Log Data, most data collected using cookies and other similar technologies, Aggregate Information among others. When you use or browse our services, we also automatically receive your device’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Such Information will be treated as being non confidential and non-proprietary, and we and/or third-parties assume no obligation to protect confidential or proprietary information from disclosure and will be free to reproduce, transmit, transfer, store, use, process, share, and distribute the Information to others without restriction.
We and/or third-parties may use or disclose Non-Personal Information for any purpose, including but not limited to measure traffic patterns; for own internal purposes; to understand demographics, customer interest, and other trends among users; to provide, improve and modify Services; for content delivery, (interest-based) advertising and analytical purposes; and for promotion and marketing purposes. We do not combine Non-Personal Information with Personally Identifiable Information.
This provision and such information shall survive even after you stop using our Services or after termination of any agreements, terms, etc. between you and us.
4. Use of “cookies” and other similar technologies
4.1. How and why
We use both persistent (which remain until you delete them) and session (temporary, like those which remain only until you close your browser) trackers.
On some platforms, along with other trackers we also use identifiers for mobile devices (including Android Advertising ID and Advertising Identifier for iOS), or other first-party and third-party identifiers together.
We also use first-party and third-party trackers. First party trackers are used and controlled by us. Third-party trackers are controlled by third-parties and used mostly for the purpose of advertising and analytics.
We, along with third-party vendors such as Google use different kinds of trackers together to:
- To enhance your experience, for example, by remembering your log-in status and viewing preferences from a previous use of our Service(s), to use when you later return to our Service(s).
- Collect and Compile data about our Service(s) traffic and interactions in order to offer better service experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
- Assess the performance of our Service(s), including as part of our analytic practices to improve the content offered through our Service(s).
- Collect and Compile data regarding user interactions with ad impressions, ad tracking and other ad service functions as they relate to our Service(s).
- Deliver content, including ads, relevant to your interests on our Service(s) and third-party sites based on how you interact with our advertisements or content.
- Tell us information, for example, whether you have visited our Service(s) before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- It may be used to prevent fraudulent activity and improve security.
Please note that not all of our Service(s) use all of the trackers or all third party services as described in this document.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since every browser is a little different, look at your browser’s Help to learn the correct way to modify your cookies. Please note that if you choose to decline cookies, you may lose some of the functionality associated with our Service(s).
4.2. Google and Firebase services
We use Google services in our Services. By using our Service(s) you agree to the policy of Google as mentioned here: https://policies.google.com/technologies/partner-sites
Firebase Services are provided by Google, Inc. (“Google”). Any data collected will be transmitted to and stored by Google on servers globally. By using our Service(s) you agree to the policy of Firebase as mentioned here: https://firebase.google.com/support/privacy
We currently use the following firebase services or features:
- Google Analytics for Firebase
- Firebase Crashlytics
- Firebase Crash Reporting
- Firebase Remote Config
- Firebase Dynamic Links
- Firebase Hosting
- ML Kit for Firebase
Google Analytics for Firebase helps us understand our users and how they use our apps including information about interactions with the user’s mobile applications. Google Analytics for Firebase uses the data to provide analytics and attribution information. The precise information collected can vary by the device and environment. For more information see: https://support.google.com/firebase/answer/6318039. It uses identifiers for advertising on mobile applications (for example, Android Advertising ID and Advertising Identifier for iOS), and we will collect the AAID and AIiOS to understand our users, but users who wish to opt-out of the AAID and AIiOS advertisement tracking and tracking by Google Analytics for Firebase can do so through device advertising settings for mobile apps (See opt out under Ads section).
Firebase Crashlytics provides us crash data associated with specific instances of the app. You can read more about how they processes data here: https://firebase.google.com/terms/crashlytics-app-distribution-data-processing-terms
Firebase Crash Reporting: For Crash Reporting, we collect information necessary to diagnose and resolve problems with mobile applications. It uses Instance IDs to measure number of users impacted by a crash.
Firebase Remote Config uses Instance IDs to select configuration values to return to end-user devices.
Firebase Dynamic Links uses device specs on iOS to open newly-installed apps to a specific page or context. Dynamic Links only stores device specs temporarily, to provide the service.
Firebase Hosting uses IP addresses of incoming requests to detect abuse and provide us with detailed analysis of usage data. Hosting retains IP data for a few months.
ML Kit for Firebase stores uploaded images temporarily, to process and return the analysis. Stored images are typically deleted within a few hours. Instance IDs are used by ML Kit when interacting with app instances, for example, to distribute developer models to app instances. Instance IDs also allow ML Kit to utilize Firebase Remote Config to ensure device-side APIs (e.g., topic lists and filters) are kept up to date.
4.3. Use for Ads
Ads enables us to provide our Services for free or at low rates.
MoPub, a division of Twitter, Inc. and Twitter International Company, provides advertising technology services that allows us to show ads. We use their services to serve you ads. By using our Service(s) you agree to the policy of MoPub as mentioned here: https://www.mopub.com/legal/privacy/. MoPub also integrates technology from its partners Integral Ad Science, Inc. (“IAS”) and Moat, Inc. (“Moat”) in order to support viewability measurement and other proprietary reporting that IAS and Moat provide to their advertiser and publisher clients. By using our Service(s) you agree to the policies of IAS as mentioned here: https://integralads.com/privacy-policy/ and that of Moat as mentioned here: https://moat.com/privacy.
At times we or our partners may collect, store, share, process, analyze or disclose IP Addresses, various identifiers, trackers, log data etc. of the users of our Service(s) for various purposes when we or our partners believe that any kind of click fraud, invalid activity, or any other activity which can cause or has the potential to cause any kind of harm to us, our partners or any other third-party is going on.
We use Google AdSense Advertising on our website. We also use Admob for serving ads on mobile applications. We use Google Analytics’ 3rd-party audience data such as age, gender and interests for better understanding the behavior of our users and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
Google Analytics Advertising Features we have implemented:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
- Integrated services that require Google Analytics to collect data via advertising cookies and identifiers
Note that opting out will not stop or reduce the amount of ads you recieve.
For a web browser:
To Turn off ads personalization for the ads you see on 100+ online ad networks, visit http://www.aboutads.info/choices/
We are not responsible for the effectiveness of any such opt-out options. California residents may be entitled to know the effects of opt-out options under California Business & Professions Code Section 22575(b)(7). The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal operation purposes for Services).
To see the Google Analytics’ currently available opt-outs for the web, visit https://tools.google.com/dlpage/gaoptout/
To opt out of personalized ads in mobile apps:
- Open the Google settings app on your device (called Google Settings or Settings, depending on your device)
- Scroll down and tap Google
- Tap Ads
- Switch on Opt out of interest-based ads or Opt out of Ads Personalization
Devices with iOS use Apple’s Advertising Identifier.
From your iOS home screen:
iOS 6 : Go to Settings -> General -> About -> Advertising
iOS 7+: Go to Settings -> Privacy -> Advertising
Windows Mobile Device
Go to Settings -> Privacy -> Advertising ID
Analytics helps us understand the use of our Service(s) by visitors. We use services provided by third parties including Google for analyzing how users use and interact with our Service(s). Some information collected may be based on user clicks and activities (actions) on our Service(s). Such information may be collected and used by third parties for various purposes like advertising based on users’ interest or measuring the effectiveness of ads. We currently use the following analytics tools:
Answers is a mobile app analytics service. By using our Service(s) you agree to the policy of Fabric as mentioned here: https://fabric.io/dpst.pdf and here: https://docs.fabric.io/android/fabric/data-privacy.html. Answers provides us analytics information based on segmented device data. IP addresses are used to provide geolocation information to us. Answers retains Installation UUID data for 90 days and IP addresses are retained temporarily.
Google Analytics for Firebase
See details under Firebase section.
4.5. Other Tools and Services
Integration and Sharing
We merge the information individually obtained from third party tools and services to help us correlate data and we also further share the data with the providers of those third party tools and services.
5. Third-party content and sites
In general, our Service(s) access third party information (such as your Facebook account information) through application interfaces. We may provide links to third-party Web sites, applications, products or services, such as Facebook, as a service to our Users. Our Service(s) may also carry advertisements from other companies. When you click on links of third parties in our Service(s), you may leave our Services.
Occasionally thumbnails and user profiles (including your primary photo) from these Web sites, applications, products or services will be imported onto our Service(s), as is the case if you post a comment that is linked to your Facebook profile. Clicking on such a thumbnail or profile link will take you away from our website to a third-party site (for example, Facebook).
We may also offer links to join us on Facebook, Twitter, or other third-party sites. Some of these third party Web sites, applications, products or services may be co-branded with our name/logo or our affiliated entity’s name/logo, even though they are not operated or maintained by us.
This Policy does not address, and we are not responsible for, the privacy practices of Web sites, applications, products or services operated by third parties, whether they are linked to or otherwise accessible from our Service(s). The inclusion of a link or accessibility of third party Web sites, applications, products or services by us should not be construed as an endorsement, approval, or guarantee of them or the content they offer.
By connecting from our Service(s) to any third-party Web sites, applications, products or services, you agree that we are not responsible for any loss or damage you may suffer as a result of your dealings with the third party, or your use of or reliance on any of that party’s content.
6. Assignment, Change Of Control, and Transfer
7. Global Operations
8.1. Children Protection
Our Service(s) are not directed to children under the age of 13 years old.
8.2. Behavioral tracking
It’s important to note that we allow third-party behavioral tracking.
8.3. Do Not Track (DNT)
We don’t directly track users, but instead rely on third party tools and services. Accepting DNT signals would have no effect to any tracking services and therefore we do not respond to Do Not Track (DNT) signals.
8.4. Law and Protection
9. Contacting Us
FF-105, Krishna Galleria, Opp. Big Bazaar, B/H H.P. Petrol Pump, A.V. Road,
Anand, Gujarat 388001 India.