Privacy Policy

Effective Date: March 26, 2022.

1. General

At Techie Computers we recognize that privacy is important.

Techie Computers (“we”, “our” or “us”) have created this Policy to explain our privacy practices.

This Privacy Policy (“Policy”) applies to your use of our Mobile applications on all platforms (the “Application” or “Applications”), features, softwares, the related services we provide (“Services”) and our Site (hereafter collectively called as “our Services”). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Please read this Policy carefully to understand what information about you is collected, used and disclosed with respect to our Services.

By using, installing, or accessing any of our Service(s), you consent to the privacy practices described in this Policy including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time. You can find the most recent version of this Policy at https://www.techiecomputers.com/policies/privacy/ , with the effective date noted above. We encourage you to check the date of this Policy whenever you access or use our Services to check if this Policy has been updated. You must review this Policy on a regular basis to keep yourself apprised of any changes. Your continued use of any of our Service(s) following the posting of any modifications to this Policy will constitute your acceptance of the revised Policy. Should you have any questions regarding this Policy, please contact us at the contact information listed at the end of this Policy. Please note that none of our employees or agents have the authority to vary any of our Policies.

This Policy only covers our collection, use and disclosure of your information through our Services. It does not cover any collection, use or disclosure by third parties through any applications, Web sites, products or services that we do not control or own, such as social networking plugins (like facebook, twitter, etc.), or any third party features or services made available via any of our Service(s). We shall not be liable for the collection, use and disclosure of your information by any third parties. We cannot control the actions of other Users with whom you share your information. We cannot, and do not, control the information you share with other Users using our Services (including via Forums) or how such other Users will use or share such information. We are not responsible for third party circumvention of our security measures. All trademarks, trade names, and logos of third parties featured on our Services belong to their respective owners.

2. Information we collect (Personal)

‘Personally Identifiable Information’ (PII), as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. In the European context (GDPR), some personal information is also collected using cookies and other similar technologies.

2.1. What  we collect and store

While you visit our site and service(s), we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes, currency and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it. When you purchase from us, place an order, make a request, submit a form or contact us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond/fulfil your requests/orders, including but not limited to quotation, enquiry, support, estimates, refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • With your permission, we may send you emails about our store, new products and other updates

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. When visitors leave comments on the site or services we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles on our services may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information forever for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We use Jivochat to enable chat feature. You can read the privacy practices of Jivochat here: https://www.jivochat.co.in/files/privacy_policy.pdf

2.2. Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, prevent frauds, process refunds and support you.

2.3. What we share with others

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our services or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms.

We share this data with payment gateways to help us process payments. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. We also accept payments through Payu. You accept the terms and privacy policy of payu on https://www.payumoney.com/ We use Google Pay and Paytm for collecting payments. You can know about their privacy practices by visiting https://pay.google.com/about/policy/ and https://paytm.com/about-us/our-policies/ We also use Razorpay for processing payments. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Razorpay adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions and privacy policy of razorpay on https://razorpay.com

We also share this data with shipping providers and other third party contractors or contract workers to help you deliver products and provide services. This data is shared with third parties which help us store data and process orders. We also share data with third party analytics, marketing and third party embed providers. If you purchase domains certain necessary data is shared to the whois registry and hosting providers. With domain, hosting and related services some data is shared with the companies which provide such services either to us or you directly. Some data is also put on our website or services by us regarding the services provided to you. In case of certain services we provide, some of your contact information is put on the website like for example website development. Visitor comments and content may be checked through an automated spam detection service.

You can edit most data on the account page after logging in. If you want to get any of your data deleted then contact us directly. However, please note that we might not be able to delete certain data due to administrative, legal, or security purposes.

3. Other Information We Collect (Non-Personal)

We collect Non-Personal Information. “Non-Personal Information” is information that does not identify you or any other individual, and includes Session and Usage Data, Log Data, most data collected using cookies and other similar technologies, Aggregate Information among others. When you use or browse our services, we also automatically receive your device’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Such Information will be treated as being non confidential and non-proprietary, and we and/or third-parties assume no obligation to protect confidential or proprietary information from disclosure and will be free to reproduce, transmit, transfer, store, use, process, share, and distribute the Information to others without restriction.

We and/or third-parties may use or disclose Non-Personal Information for any purpose, including but not limited to measure traffic patterns; for own internal purposes; to understand demographics, customer interest, and other trends among users; to provide, improve and modify Services; for content delivery, (interest-based) advertising and analytical purposes; and for promotion and marketing purposes. We do not combine Non-Personal Information with Personally Identifiable Information.

This provision and such information shall survive even after you stop using our Services or after termination of any agreements, terms, etc. between you and us.

4. Use of “cookies” and other similar technologies

4.1. How and why

We, like many companies, use cookies, various identifiers and other tracking technologies on our Service(s), including HTTP cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts and e-tags/cache browsers etc. (All together referred to as trackers henceforth.)

We use both persistent (which remain until you delete them) and session (temporary, like those which remain only until you close your browser) trackers.

On some platforms, along with other trackers we also use identifiers for mobile devices (including Android Advertising ID and Advertising Identifier for iOS), or other first-party and third-party identifiers together.

We also use first-party and third-party trackers. First party trackers are used and controlled by us. Third-party trackers are controlled by third-parties and used mostly for the purpose of advertising and analytics.

We, along with third-party vendors such as Google use different kinds of trackers together to:

  • To enhance your experience, for example, by remembering your log-in status and viewing preferences from a previous use of our Service(s), to use when you later return to our Service(s).
  • Collect and Compile data about our Service(s) traffic and interactions in order to offer better service experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • Assess the performance of our Service(s), including as part of our analytic practices to improve the content offered through our Service(s).
  • Collect and Compile data regarding user interactions with ad impressions, ad tracking and other ad service functions as they relate to our Service(s).
  • Deliver content, including ads, relevant to your interests on our Service(s) and third-party sites based on how you interact with our advertisements or content.
  • Tell us information, for example, whether you have visited our Service(s) before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.
  • We also use cookies to maintain session of our users.
  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • It may be used to prevent fraudulent activity and improve security.

Please note that not all of our Service(s) use all of the trackers or all third party services as described in this document.

By using our Service(s) you agree to the use of cookies and other trackers as described in this document.

Opting out:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since every browser is a little different, look at your browser’s Help to learn the correct way to modify your cookies. Please note that if you choose to decline cookies, you may lose some of the functionality associated with our Service(s).

4.2. Google and Firebase services

Google

We use Google services in our Services. By using our Service(s) you agree to the policy of Google as mentioned here: https://policies.google.com/technologies/partner-sites

Firebase

Firebase Services are provided by Google, Inc. (“Google”). Any data collected will be transmitted to and stored by Google on servers globally. By using our Service(s) you agree to the policy of Firebase as mentioned here: https://firebase.google.com/support/privacy

We currently use the following firebase services or features:

  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Firebase Crash Reporting
  • Firebase Remote Config
  • Firebase Dynamic Links
  • Firebase Hosting
  • ML Kit for Firebase

Google Analytics for Firebase helps us understand our users and how they use our apps including information about interactions with the user’s mobile applications. Google Analytics for Firebase uses the data to provide analytics and attribution information. The precise information collected can vary by the device and environment. For more information see: https://support.google.com/firebase/answer/6318039. It uses identifiers for advertising on mobile applications (for example, Android Advertising ID and Advertising Identifier for iOS), and we will collect the AAID and AIiOS to understand our users, but users who wish to opt-out of the AAID and AIiOS advertisement tracking and tracking by Google Analytics for Firebase can do so through device advertising settings for mobile apps (See opt out under Ads section).

Firebase Crashlytics provides us crash data associated with specific instances of the app. You can read more about how they processes data here: https://firebase.google.com/terms/crashlytics-app-distribution-data-processing-terms

Firebase Crash Reporting: For Crash Reporting, we collect information necessary to diagnose and resolve problems with mobile applications. It uses Instance IDs to measure number of users impacted by a crash.

Firebase Remote Config uses Instance IDs to select configuration values to return to end-user devices.

Firebase Dynamic Links uses device specs on iOS to open newly-installed apps to a specific page or context. Dynamic Links only stores device specs temporarily, to provide the service.

Firebase Hosting uses IP addresses of incoming requests to detect abuse and provide us with detailed analysis of usage data. Hosting retains IP data for a few months.

ML Kit for Firebase stores uploaded images temporarily, to process and return the analysis. Stored images are typically deleted within a few hours. Instance IDs are used by ML Kit when interacting with app instances, for example, to distribute developer models to app instances. Instance IDs also allow ML Kit to utilize Firebase Remote Config to ensure device-side APIs (e.g., topic lists and filters) are kept up to date.

4.3. Use for Ads

Ads enables us to provide our Services for free or at low rates.

The advertising networks and/or content providers that deliver ads on our Service(s) may use cookies, various identifiers, trackers, pixels and/or other tracking technology to uniquely distinguish your web browser or device and keep track of information relating to serving ads on your web browser, or mobile app such as the type of ads shown and the pages on which the ads appear. Some of these companies may combine information they collect from our Service(s) with other information they have independently collected relating to your online activities across their network of websites. Mostly such collection of data based on your prior visits to our website or other websites, enables them and their partners to serve ads to you based on your visit to our sites and/or other sites on the Internet (also known as interest-based advertising). These companies collect and use this information under their own privacy policies.

AppLovin Corporation, a mobile app growth company, provides us tools to grow business by automating and optimizing marketing and monetization. By using our Service(s) you agree to the policy of AppLovin as mentioned here: https://www.applovin.com/privacy/.

MoPub, a division of Twitter, Inc. and Twitter International Company, provides advertising technology services that allows us to show ads. We use their services to serve you ads. By using our Service(s) you agree to the policy of MoPub as mentioned here: https://www.mopub.com/legal/privacy/. MoPub also integrates technology from its partners Integral Ad Science, Inc. (“IAS”) and Moat, Inc. (“Moat”) in order to support viewability measurement and other proprietary reporting that IAS and Moat provide to their advertiser and publisher clients. By using our Service(s) you agree to the policies of IAS as mentioned here: https://integralads.com/privacy-policy/ and that of Moat as mentioned here: https://moat.com/privacy.

StartApp Inc. a mobile advertising and data company, helps us deliver targeted and personalized advertisements. By using our Service(s) you agree to the privacy policy of StartApp as mentioned here: https://www.startapp.com/policy/privacy-policy/. For more information about StartApp, you may visit their website at: www.startapp.com. InMobi Ad network helps us to serve ads on our services and you agree to their privacy policy and terms. You can opt-out from interest based advertising from InMobi here: https://www.inmobi.com/page/opt-out/

Facebook Audience Network, from Facebook, Inc. provides advertising services that allows us to show ads. We use their services to serve you ads. By using our Service(s) you agree to the privacy policy and terms of Facebook as mentioned here: https://www.facebook.com/privacy/explanation and here: https://www.facebook.com/legal/terms. You can control your preferences for Facebook ads on the Facebook website at: https://www.facebook.com/ads/preferences/.

At times we or our partners may collect, store, share, process, analyze or disclose IP Addresses, various identifiers, trackers, log data etc. of the users of our Service(s) for various purposes when we or our partners believe that any kind of click fraud, invalid activity, or any other activity which can cause or has the potential to cause any kind of harm to us, our partners or any other third-party is going on.

We use Google AdSense Advertising on our website. We also use Admob for serving ads on mobile applications. We use Google Analytics’ 3rd-party audience data such as age, gender and interests for better understanding the behavior of our users and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

Google Analytics Advertising Features we have implemented:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data via advertising cookies and identifiers

Remarketing: In addition to foregoing we may employ 3rd party remarketing services. Remarketing is a way for us to reconnect with users, based upon their past interactions with our website. Third-party marketing vendors may be hired by us to perform remarketing services. As a result, third-party vendors, including Google, may show our ads on sites on the Internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website.

Opt out

Note that opting out will not stop or reduce the amount of ads you recieve.

For a web browser:

To opt out of a third-party vendor’s use of cookies visit the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp

To Turn off ads personalization for the ads you see on 100+ online ad networks, visit http://www.aboutads.info/choices/

We are not responsible for the effectiveness of any such opt-out options. California residents may be entitled to know the effects of opt-out options under California Business & Professions Code Section 22575(b)(7). The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal operation purposes for Services).

To see the Google Analytics’ currently available opt-outs for the web, visit https://tools.google.com/dlpage/gaoptout/

To opt out of personalized ads in mobile apps:
Android
  1. Open the Google settings app on your device (called Google Settings or Settings, depending on your device)
  2. Scroll down and tap Google
  3. Tap Ads
  4. Switch on Opt out of interest-based ads or Opt out of Ads Personalization
iOS

Devices with iOS use Apple’s Advertising Identifier.

From your iOS home screen:

iOS 6 : Go to Settings -> General -> About -> Advertising

iOS 7+: Go to Settings -> Privacy -> Advertising

Windows Mobile Device

Go to Settings -> Privacy -> Advertising ID

4.4. Analytics

Analytics helps us understand the use of our Service(s) by visitors. We use services provided by third parties including Google for analyzing how users use and interact with our Service(s). Some information collected may be based on user clicks and activities (actions) on our Service(s). Such information may be collected and used by third parties for various purposes like advertising based on users’ interest or measuring the effectiveness of ads. We currently use the following analytics tools:

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Because Google Analytics require cookies to function, users who wish to avoid tracking by Google Analytics while on our site may refuse the use of cookies by selecting the appropriate settings on the browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Answers

Answers is a mobile app analytics service. By using our Service(s) you agree to the policy of Fabric as mentioned here: https://fabric.io/dpst.pdf and here: https://docs.fabric.io/android/fabric/data-privacy.html. Answers provides us analytics information based on segmented device data. IP addresses are used to provide geolocation information to us. Answers retains Installation UUID data for 90 days and IP addresses are retained temporarily.

Google Analytics for Firebase

See details under Firebase section.

4.5. Other Tools and Services

Push Notifications

We use OneSignal for sending push notifications. You can read their privacy policy here: https://onesignal.com/privacy

Integration and Sharing

We merge the information individually obtained from third party tools and services to help us correlate data and we also further share the data with the providers of those third party tools and services.

5. Third-party content and sites

In general, our Service(s) access third party information (such as your Facebook account information) through application interfaces. We may provide links to third-party Web sites, applications, products or services, such as Facebook, as a service to our Users. Our Service(s) may also carry advertisements from other companies. When you click on links of third parties in our Service(s), you may leave our Services.

Occasionally thumbnails and user profiles (including your primary photo) from these Web sites, applications, products or services will be imported onto our Service(s), as is the case if you post a comment that is linked to your Facebook profile. Clicking on such a thumbnail or profile link will take you away from our website to a third-party site (for example, Facebook).

We may also offer links to join us on Facebook, Twitter, or other third-party sites. Some of these third party Web sites, applications, products or services may be co-branded with our name/logo or our affiliated entity’s name/logo, even though they are not operated or maintained by us.

This Policy does not address, and we are not responsible for, the privacy practices of Web sites, applications, products or services operated by third parties, whether they are linked to or otherwise accessible from our Service(s). The inclusion of a link or accessibility of third party Web sites, applications, products or services by us should not be construed as an endorsement, approval, or guarantee of them or the content they offer.

By connecting from our Service(s) to any third-party Web sites, applications, products or services, you agree that we are not responsible for any loss or damage you may suffer as a result of your dealings with the third party, or your use of or reliance on any of that party’s content.

6. Assignment, Change Of Control, and Transfer

We may assign, transfer, sublicense or delegate any of our rights and obligations hereunder without consent. If we sell, transfer or otherwise share some or all of our assets, including the information identified in this privacy policy, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, all of our rights and obligations under our Privacy Policy are freely assignable by us, and we may transfer your information to any of our affiliates, successor entities, or new owner.

7. Global Operations

You agree to our information practices, including the collection, transmission, transfer, storage, usage, processing, and sharing of your information as described in this Privacy Policy, as well as the transmission, transfer, storage, usage, processing, and sharing of your information to countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Service(s). You acknowledge that the laws, regulations, and standards of the country in which your information is transmitted, transferred, stored, used, processed or shared may be different from those of your own country.

8. Miscellaneous

8.1. Children Protection

Our Service(s) are not directed to children under the age of 13 years old.

8.2. Behavioral tracking

It’s important to note that we allow third-party behavioral tracking.

8.3. Do Not Track (DNT)

We don’t directly track users, but instead rely on third party tools and services. Accepting DNT signals would have no effect to any tracking services and therefore we do not respond to Do Not Track (DNT) signals.

8.4. Law and Protection

Notwithstanding anything to the contrary in this Privacy Policy, we and/or third-parties may collect, use, share, preserve or disclose information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or government request; to protect the rights, property, or safety of any person; to detect, prevent, investigate or address fraud, any illegal activity, security, or technical issues; to enforce our and any other applicable terms and policies, including for investigations of any potential violation(s); or to protect our rights or property.

9. Contacting Us

If there are any questions regarding this privacy policy or our privacy practices, or to report any violations of the Policy or abuse of our Services, you may email us at:

[email protected]

Techie Computers

FF-105, Krishna Galleria, Opp. Big Bazaar, B/H H.P. Petrol Pump, A.V. Road,

Anand, Gujarat 388001 India.